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HOURS & ORDERING

The online store is always open - you can shop with confidence at all hours of the day.

Phone/Office hours are: Monday-Friday 9am-4pm est

YOUR PRIVACY

We take your privacy very seriously. When you give us your Personal Information we use it only to fill your orders and to communicate with you. We do NOT give this info out to anyone or use it for anything else..

OUTSIDE THE USA

We have suspended International shipping for the foreseeable future. We appreciate the support of our international customers over the years and we will continue to evaluate the possibility of resuming international shipping at a later date.

State Restrictions

We cannot ship roll-your-own or pipe tobacco to Maine, South Dakota, Utah, or Washington. We cannot ship cigars to Maine, South Dakota, or Utah. Beginning July 1, 2023, we cannot ship any tobacco to Hawaii

CONTACT US

Customer Service
518-615-0107

Toll Free
888-689-6876

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600 Perdue Ave.
Richmond, VA 23224

We do not sell e-cigarettes, cigarettes, cigarette tobacco, snuff, or vape.
We do not sell tobacco products to anyone under 21. If you buy from Cup O' Joes you are confirming that you are of legal age - note that we reserve the right to age-verify at the time of delivery.
We also do not ship to prohibited jurisdictions.

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